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new ONT owner code, new rec. no. prefix in import

Brian Terry — Sep 01, 2016 02:22PM EDT

Hi Kate,
we imported a new batch of items from The Healthline in London & the records came in with new owner code, & new rec. no. prefix both ONT. I trust this is OK but wanted to be sure you knew since I'm not sure how the system assigns these.
thanks
Brian t.


1 Community Answers

Kate Lambacher - Sep 01, 2016 at 02:24PM EDT

KCL Software Solutions Agent

Hi Brian,

It’s fine but you should go and formally create the code from Setup > Agencies and make sure it has a checkbox next to “owns CIC records” and an Update Email (this is very important even for external records that aren’t maintained in CIOC).

Kate

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